Other Venues

Hampton Court House

COVID-19

PRECAUTIONS & PROCEDURES FOR COVID-19

This is the set of actions we will take, in line with the Government Guidance for weddings and civil partnerships. These lay out in broad measure the steps we are taking to manage the risk Covid-19 poses in our community, whilst the risk assessment plan (which can be requested) looks at specific issues in more detail.

The Richmond and Wandsworth registry office are in receipt of the venues risk assessment for civil ceremonies.


1. Minimise contact with individuals who are unwell by ensuring that those who have coronavirus (COVID-19) symptoms, or who have someone in their household who does, do not attend the venue.

2. Use of face coverings.

3. Clean hands thoroughly more often than usual.

4. Ensure good respiratory hygiene by promoting the ‘catch it, bin it, kill it’ approach.

5. Introduce enhanced cleaning, including cleaning frequently touched surfaces often, using standard products such as detergents and bleach.

6. Minimise contact between individuals and maintain social distancing wherever possible.

7. Engage with the NHS Test and Trace process.

8. Manage confirmed cases of coronavirus (COVID-19) amongst those who visit the venue (suppliers, HCH staff and visitors).


1. Minimise contact with individuals who are unwell by ensuring that those who have coronavirus (COVID-19) symptoms, or who have someone in their household who does, do not attend the venue.

Ensuring that suppliers, HCH staff and visitors do not come into the venue if they have coronavirus (COVID-19) symptoms or have tested positive in at least the last 10 days. Also ensuring anyone developing those symptoms during their visit is sent home.

If anyone in the venue becomes unwell with a new and persistent cough or a high temperature, or has a loss of or change in, their normal sense of taste or smell (anosmia), they will be sent home and advised to follow the guidance for households with possible or confirmed coronavirus (COVID-19) infection, which sets out that they will self-isolate for at least 10 days and should arrange to have a test to see if they have coronavirus (COVID-19).

If they have tested positive whilst not experiencing symptoms but develop symptoms during the isolation period, they should restart the 10-day isolation period from the day they develop symptoms.

Other members of their household should self-isolate for 14 days from when the symptomatic person first had symptoms.

If a supplier, HCH staff member or visitor is awaiting to be picked up, they will be taken to a room where they can be isolated behind a closed door. A window will be opened for ventilation.

If they need to go to the bathroom while waiting to be picked up, a separate bathroom will be made available. The bathroom will be cleaned and disinfected using standard cleaning products before being used by anyone else.

As is usual practice, in an emergency, call 999 if someone is seriously ill or injured or their life is at risk. Anyone with coronavirus (COVID-19) symptoms should not visit the GP, pharmacy, urgent care centre or a hospital.

Any members of staff who have helped someone with symptoms who have been in close contact with them do not need to go home to self-isolate unless they develop symptoms themselves (in which case, they should arrange a test) or if the symptomatic person subsequently tests positive or they have been requested to do so by NHS Test and Trace.

Everyone must wash their hands thoroughly for 20 seconds with soap and running water or use hand sanitiser after any contact with someone who is unwell. The area around the person with symptoms must be cleaned with normal household bleach after they have left to reduce the risk of passing the infection on to other people. See the COVID-19: cleaning of non-healthcare settings guidance.

Everyone will be asked to complete a COVID-19 self-certification form and contact information will be taken. In line with the law we will retain details of all visitors for 2 weeks. This information will be supplied to track and trace if required. All visitors will also be advised to download the NHS track and trace app and to scan the venue's NHS QR code poster upon entering the building.

Infrared thermometer equipment is situated at the porters’ cabin.


2. Use of face coverings

Face coverings should be worn by all adults in all areas apart from when eating and drinking when they will be seated in bubbles or 2m apart.

Exemptions Some individuals are exempt from wearing face coverings. This applies to those who:

· cannot put on, wear or remove a face covering because of a physical or mental illness or impairment or disability

· speak to or provide assistance to someone who relies on lip reading, clear sound or facial expression to communicate

Access to face coverings

It is reasonable to assume that suppliers, HCH staff and visitors will now have access to face coverings due to their increasing use in wider society, and Public Health England has made available resources on how to make a simple face covering.

However, where anybody is struggling to access a face covering, or where they are unable to use their face covering due to having forgotten it or it having become soiled or unsafe, the venue has a small contingency supply available to meet such needs.

Safe wearing and removal of face coverings

Safe wearing of face coverings requires cleaning of hands before and after touching – including to remove or put them on – and the safe storage of them in individual, sealable plastic bags between use.

Where a face covering becomes damp, it should not be worn and the face covering should be replaced carefully.

Signs are displayed in all corridors and communal areas, as well as at all entrances, to remind suppliers, HCH staff and visitors to wear their face coverings.


3. Clean hands thoroughly more often than usual

Coronavirus (COVID-19) is an easy virus to kill when it is on skin. This can be done with soap and running water or hand sanitiser.

Everyone entering the grounds must sanitize their hands upon entering the grounds.

Hand sanitizing stations will be placed at strategic points throughout the venue, including all entrances and exits and everyone is expected to sanitize their hands each time they pass one. This should ensure that everyone is sanitizing their hands sufficiently regularly.

The highest food quality standards in line with COVID-19 will be monitored and COVID-19 risk assessments will be obtained from each caterer prior to any event.


4. Ensure good respiratory hygiene by promoting the ‘catch it, bin it, kill it’ approach

The ‘catch it, bin it, kill it’ approach continues to be very important, so the venue will ensure that we have enough tissues and bins available in the venue to support visitors and staff to follow this routine.


5. Introduce enhanced cleaning, including cleaning frequently touched surfaces often using standard products, such as detergents and bleach

Details of extra cleaning procedures put in place to protect staff and visitors against Coronavirus.

Our procedures are informed by the revised guidance for cleaning non-healthcare settings published by Public Health England, which provides advice on general cleaning required in addition to the existing advice on cleaning those settings when there is a suspected case.

Additional toilet facilities have been created. Bathrooms will be cleaned with a high frequency.


6. Minimise contact between individuals and maintain social distancing wherever possible

Minimising contacts and mixing between people reduces transmission of coronavirus (COVID-19).

Consistent groups reduce the risk of transmission by limiting the number of visitors and staff in contact with each other to only those within the group. Maintaining distinct groups or ‘household bubbles’ that do not mix makes it quicker and easier in the event of a positive case to identify those who may need to self-isolate and keep that number as small as possible.

Being within a ‘household bubble’ reduces the need for other measures, but does not eradicate the need. All other measures in the system of controls remain important, to minimise transmission risks.

HCH Events Staff

Shared staff spaces are set up to help staff to distance from each other. Use of the staff room will be minimised, whilst ensuring staff still have a break of a reasonable length during the day.


7. Engage with the NHS Test and Trace process

HCH is committed to supporting the NHS Test and Trace process. The venue will ensure that suppliers, HCH staff and visitors understand that they will need to be ready and willing to:

· book a test if they or anyone in their household are displaying symptoms. Suppliers, HCH staff and visitors must not come into the venue if they have symptoms, or anyone in their household has symptoms, and must be sent home to self-isolate if they develop them when at the venue. All children can be tested, including children under 5, but children aged 11 and under will need to be helped by their parents/carers if using a home testing kit

· provide details of anyone they or their child have been in close contact with if they were to test positive for coronavirus (COVID-19) or if asked by NHS Test and Trace

· self-isolate if they have been in close contact with someone who tests positive for coronavirus (COVID-19), or if anyone in their household develops symptoms of coronavirus (COVID-19)

Anyone who displays symptoms of coronavirus (COVID-19) can and should get a test. Tests can be booked online through the NHS testing and tracing for coronavirus website, or ordered by telephone via NHS 119 for those without access to the internet. Essential workers, which includes anyone involved in education or childcare, have priority access to testing.

The government will ensure that it is as easy as possible to get a test through a wide range of routes that are locally accessible, fast and convenient. We will release more details on new testing avenues as and when they become available and will work with the venue so they understand the quickest and easiest way to get a test.

We ask suppliers, HCH staff and visitors to inform the Head of Events immediately of the results of a test and follow this guidance.

· If someone begins to self-isolate because they have symptoms similar to coronavirus (COVID-19) and they get a test which delivers a negative result, they feel well and no longer have symptoms similar to coronavirus (COVID-19), they can stop self-isolating. They could still have another virus, such as a cold or flu – in which case it is still best to avoid contact with other people until they are better. Other members of their household can stop self-isolating.

· If someone tests positive, they should follow the guidance for households with possible or confirmed coronavirus (COVID-19) infection and must continue to self-isolate for at least 10 days from the onset of their symptoms. This is because a cough or anosmia can last for several weeks once the infection has gone. The 10-day period starts from the day when they first became ill. If they still have a high temperature, they should keep self-isolating until their temperature returns to normal. Other members of their household should continue self-isolating for the full 14 days.


8. Manage confirmed cases of coronavirus (COVID-19) at the venue

We will contact track and trace and follow the government guidance.

Further guidance is available on testing and tracing for coronavirus (COVID-19).